CONTACT REXING

A little help.
A smoother
journey.

Questions about your camera? Need a hand with an order?
Let’s get you pointed in the right direction.

From your first question to your next mile.

A laptop, headphones and notebook on a warmly lit desk
THE REXING PROMISEQuality & care.

LET’S CONNECT

Find your way to us.

Choose the option that works for you.
We’re here to help.

EMAIL SUPPORT · ENGLISH

Drop us a line.

care@rexingusa.com

Tell us a little about what you need.
We’ll help with the next step.

CUSTOMER SERVICE HOURS

A good time to talk.

Monday – Friday

9:30 am – 5:00 pm EST

Outside these hours? You can still
send us a support request.

A HELPFUL HEAD START

A quick answer
may be right here.

Start with our troubleshooting resources if your device isn’t working as expected. If you still need a hand, send us a message.

Explore troubleshooting

LET’S WORK THROUGH IT

Tell us what’s
going on.

Use our support request form to share your question with the team. We aim to reply within 24 hours.

Start a support request Opens our support request form.

A FEW DETAILS GO A LONG WAY

  • Your product or order

    Include the model name and your order number, if relevant.

  • What you’re experiencing

    Describe the issue and any troubleshooting you’ve already tried.

  • Keep it in one conversation

    Avoid opening multiple requests for the same issue, as this can delay our response.

OUR OFFICE ADDRESSES

Across the miles.

For product help, please use the contact options above.

UNITED STATES

Little Ferry,
New Jersey.

34 Ludwig St
Little Ferry, NJ 07643
United States
UNITED KINGDOM

Manchester,
United Kingdom.

2nd Floor Lowry Mill, Lees Street
Manchester, M27 6DB
United Kingdom

Looking to return a product? Review our return information before sending it.

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MORE THAN THE MILES

Quality at our core.
Care in everything we do.

Get to know Rexing