Mount the screen
Clean and dry the dashboard before securing the mount. Position the screen and front lens so they do not obstruct your view. Secure the rear camera and route its cable clear of airbags and moving parts.
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Set up your CPDuo Pro, pair your phone, and bring sound to your car's speakers. Clear help for every connection.
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Complete setup while parked, then check both camera views before your first drive.
Clean and dry the dashboard before securing the mount. Position the screen and front lens so they do not obstruct your view. Secure the rear camera and route its cable clear of airbags and moving parts.
Connect the supplied power adapter to your vehicle’s power socket and the unit’s USB-C port. Connect the rear camera to its dedicated port. Check that both camera images appear.
Insert a Class 10 / UHS-3 or higher microSD card while the unit is off; cards up to 256GB are supported. Power on, stop recording, then select Format in Settings. Save important files first—formatting erases the card.
Turn on both Bluetooth and Wi-Fi on your phone. Keep it near the screen during initial pairing.
Open Audio Output on the home screen and select the method that matches your car. Phone pairing and speaker output are separate setup steps.
Play audio through the CPDuo Pro’s own speaker. This is the simplest way to check that sound is working.
While using CarPlay or Android Auto, connect your phone to the car stereo’s Bluetooth. Adjust playback volume with the vehicle’s audio controls.
Choose an unused FM frequency on the CPDuo Pro, then tune your car radio to exactly the same frequency. If you hear interference, choose another unused channel on both.
Connect the screen’s AUX port to your car’s AUX input with an AUX cable. Select AUX on the unit and the corresponding source on the car stereo, then adjust volume in the car.
Use Wi-Fi Video when you want to access recordings on your phone.
Start with the connection or function that needs attention.
Keep both Wi-Fi and Bluetooth enabled, confirm Siri is on, and allow extra time for the first connection. Restart the iPhone. If needed, remove the saved vehicle under iPhone Settings → General → CarPlay, clear the unit’s old connection records, then pair again.
Confirm that your Android phone supports Android Auto and that the phone and related apps are up to date. Keep Wi-Fi and Bluetooth enabled, disconnect a VPN if one is active, restart the phone, and try pairing again.
The CPDuo Pro manual specifies Vidure for Wi-Fi Video. Open that mode on the screen and use its QR code and connection details. CarPlay and Android Auto serve a different purpose from downloading camera footage.
Power off and check the matching rear camera and cable connections. If an image appears with incorrect colors or format, check Camera Format in Settings against the installed camera. The manual warns that an incorrect camera-system selection can cause abnormal images.
Check Audio Output first. For BT Audio, your phone must also connect to the car stereo. For AUX, select the correct stereo input. For FM, match the frequency on both devices and use a channel without a local station. Adjust the car stereo volume.
Check the vehicle power socket, supplied power cord, and connector seating. The manual also identifies a damaged cord or blown power-cord fuse as possible causes. Contact support if the unit still will not start.
Use the brightness control on the sidebar. To set brightness manually, first turn off automatic brightness adjustment. Keep the screen readable without making it distracting at night.
Wait for startup to finish before using the screen. Avoid sharp objects. If the screen is damaged or remains unresponsive after restarting, contact support with the model and issue details.
Share your CPDuo Pro model, phone model, and the connection mode causing trouble.
Based on the official CPDuo Pro manual. Follow the connection details displayed on your own unit; menu options may vary by version.