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Product support / C4

Four views.
One clear guide.

Get your C4 ready for the road. Find setup steps, Wi-Fi help, parking protection, and the right answers for your camera.

Download C4 manual ↗
4 × 1080p recording64GB card includedType-C power
Rexing C4 installed at the windshield and separate rear camera
01 / Get started

Ready before your first drive.

Set up the camera while parked. Check all four views before heading out.

STEP 01

Mount & connect

Clean and dry the windshield and suction cup, then secure the mount. Connect the rear-camera cable to the dedicated rear-camera port. Position the lenses and route cables clear of airbags and your view of the road.

STEP 02

Insert the card & power on

With the camera off, insert the microSD card. Connect the supplied car charger to the vehicle's 12V socket and the C4's Type-C power port. The camera starts recording when powered.

STEP 03

Format in the camera

Back up any files first. Stop recording, then press MENU twice to enter Setup. Use UP/DOWN to select Format, then OK to confirm. Formatting erases every file, including locked videos.

Storage essentials: The current C4 package includes a 64GB card. Use a Class 10 / UHS-3 (U3) or higher microSD card, up to 256GB. Format regularly in the camera after saving footage you need.
02 / Everyday use

Know your controls.

C4 uses separate navigation, menu, and confirmation buttons. Use the printed labels on your camera and the C4 manual's button diagram.

Open the button diagram ↗

Power / screen

Use the power button for power and screen control. A dark display does not necessarily mean the camera has stopped recording.

MENU / playback

Press MENU twice after stopping recording to enter Setup. Hold MENU to enter Playback, use UP/DOWN to select a video, and press OK to play or pause.

OK / Wi-Fi

Hold OK to turn on Wi-Fi. Hold OK for about 2 seconds to disconnect. In menus, OK selects or confirms an option.

UP / DOWN

Use these buttons to navigate menu options and playback files. The button overview also identifies recording/photo functions on UP and screen/microphone functions on DOWN.

03 / Stay connected

Your footage. On your phone.

Rexing Connect connects directly to your camera over Wi-Fi.

  1. Enable Wi-Fi on the C4.Hold OK. Read the network name and password shown on the camera display.
  2. Join the camera's network.Open your phone's Wi-Fi settings and select that exact network. A “no internet” notice is normal for this local connection; stay connected.
  3. Open Rexing Connect.Allow the permissions needed to connect, then tap Connect. If your phone asks whether to keep using this Wi-Fi network, choose to stay connected.
  4. Return to everyday recording.When finished, hold OK for about 2 seconds to disconnect Wi-Fi. Check that recording resumes before driving.
Get Rexing Connect →
04 / When you're parked

Parking mode starts with power.

Parking monitoring needs a compatible smart hardwire kit. The standard car charger alone is not the parking-mode installation.

Use the compatible kit

The C4 manual specifies the Rexing Type-C GPS Smart Hardwire Kit or Type-C Smart Hardwire Kit, sold separately. Have the kit installed correctly before enabling Parking Monitor.

Hardwire installation guide →

Enable impact monitoring

With the compatible kit installed, enable Parking Monitor in the camera's settings. The documented parking function responds to vibration or impact while the engine is off, then returns to normal recording when the engine starts.

Do not enable without a compatible smart kit

Camera stopped waking up while parked?

The hardwire kit's low-voltage protection can cut power when the vehicle battery reaches its cutoff level. Parking recording cannot operate while power is cut. Frequent recording events can use more battery power. Restore the vehicle battery's charge and check the kit's instructions; do not bypass the protection.

05 / Troubleshooting

A little help.
A clearer answer.

Start here for the most common C4 questions.

Why does my phone say “No internet”?

The camera creates a local Wi-Fi network for the app, not an internet hotspot. Stay connected to the camera network, then open Rexing Connect. Check the password shown on the C4 screen.

Why is the card full even with loop recording?

Loop recording replaces older unlocked clips. Protected recordings are not overwritten in the same way. Back up important files, review unnecessary locked clips, and format the card in the C4 when needed. The default loop segment is 1 minute.

Why are so many clips protected?

The G-sensor can lock recordings when it detects a shock. Higher sensitivity can create more locks on rough roads. The manual lists Low as the default sensitivity; review this setting before clearing protected files.

Why is a camera view missing?

Park safely and power off before checking the rear-camera cable and its dedicated port. Restart, then use the screen toggle to check the available views. Make a short recording and verify the files; contact support if a channel remains missing.

How do I watch videos without Wi-Fi?

Hold MENU to enter Playback, select a file with UP/DOWN, and press OK to play or pause. You can also power off, remove the microSD card, and use a card reader on your computer.

Why is GPS not showing location or speed?

GPS requires the optional compatible logger. Confirm it is connected, then allow time outdoors for satellite reception. Check the GPS status icon and speed-unit setting.

How do I keep the memory card healthy?

Use a suitable Class 10 / U3 or higher card up to 256GB. Save important footage and format in the camera regularly; the manual recommends monthly formatting. Always power off before inserting or removing the card.

06 / Keep these handy

The right resources for your C4.

Still need a hand?

Have your C4 model, order details, and a description of the issue ready.

Contact Rexing support →

Setup guidance based on the C4 user manual. Accessory requirements and menu options are specific to this model.