Product Support / C1 Plus

Rexing product support

Your C1 Plus.
Every detail covered.

Start recording, connect your phone, and make sense of your camera's settings.

4K FrontRexing Connect32GB card included
Open C1 Plus guide ↗English PDF · Revision 05052026
Rexing C1 Plus 4K front dash camera
Check the C1 Plus model label before using this guide.

01 / Start here

Ready in three steps.

Prepare the memory card, connect power, and check your first recording before you drive.

01 — PREPARE

Insert & format the card

Power off before inserting or removing a microSD card. Back up important files first. When the camera displays a formatting prompt, press OK to confirm. Recording starts after formatting finishes.

Power off → Insert card → Connect power → Confirm format prompt
02 — INSTALL

Mount & connect

Clean and dry the windshield, apply the electrostatic sticker behind the rear-view mirror, and position the camera without blocking your view. Follow your included guide to connect the USB-C power supply and any supplied GPS logger.

03 — CHECK

Confirm recording

The camera begins recording when it receives power. Flashing red indicates recording; flashing yellow indicates a locked clip. Check the camera view and confirm the date and time before driving.

Formatting erases your recordings. Back up files before confirming. The guide recommends formatting after transferring files, or at least monthly. Its installation instructions specify Class 10 / UHS-I or higher cards up to 128GB.

02 / Connect your phone

Your recordings.
Within reach.

Rexing Connect provides live view, settings and recording downloads over the camera's local Wi-Fi connection.

Get Rexing Connect →
  1. Power on the C1 Plus

    Wi-Fi automatically enters standby when the camera is powered on.

  2. Join C1 Plus_XXXXXX

    In your phone's Wi-Fi settings, select the camera network. The default password is 12345678; use your current password if you changed it. Stay connected even if your phone reports no internet.

  3. Open Rexing Connect

    Tap Connect. If prompted on your phone, choose Keep Trying Wi-Fi. You can then view or download clips and adjust settings. The camera time syncs with your phone.

03 / Add trip context

Connect. Find a signal. Review.

GPS adds speed and location to your recording review. It is not turn-by-turn navigation.

For units with a supplied GPS logger

The 05052026 guide shows a separate GPS logger in the power path: connect the logger to the camera, then connect the car charger to the logger. Follow the diagram in your included guide and confirm the connectors match your unit.

Car charger → GPS logger → C1 Plus

Check the GPS status icon

Once powered, the camera searches for a GPS signal. The screen icon changes when a signal is acquired. Use the Rexing GPS video player for Windows or Mac to review available speed and location data.

Find GPS playback software →
Match the guide to your hardware. This page follows guide revision 05052026. If your C1 Plus has a different GPS setup or different controls, contact support with a photo of the model label and connectors before changing the wiring.

04 / Park with confidence

Two setups. Different settings.

Parking monitoring requires the appropriate compatible power kit, sold separately.

IMPACT DETECTION

OBD Smart Hardwire Kit

Parking Monitor: enable with the required kit

The current guide specifies an OBD Smart Hardwire Kit for impact-triggered parking monitoring. With the correct kit installed, the camera switches between driving and parking operation as vehicle power changes.

MOTION DETECTION

360° Intelligent Hardwire Kit

Camera Parking Mode: OFF

The kit's motion sensor powers the camera on to record when it detects movement. The guide instructs you to keep the camera's Parking Mode OFF for this setup.

Power matters: Do not enable Parking Monitor without the required smart hardwire kit. If your kit reaches its low-voltage cutoff, it can stop supplying camera power; motion-triggered recording cannot work while power is cut off. Check your kit's instructions and exact compatibility.
Watch hardwire installation videos →

05 / Find an answer

Less guesswork.
More confidence.

Start with these checks before changing firmware or replacing accessories.

How do I format the memory card?

Back up your recordings, insert the card while the camera is off, then connect power. If the camera prompts you to format the card, press OK to confirm and allow formatting to finish. Unlike C1, this guide describes an on-screen confirmation. Follow the instructions for your exact C1 Plus version.

What do the camera buttons do?

The 05052026 guide shows separate controls for power, locking a clip, starting/stopping recording, and taking a photo. Hold the power control to switch the camera on or off. Press the photo control to take a photo; hold it to mute. Match each control to the camera diagram in your included guide.

How do I view and download recordings?

Join the camera's Wi-Fi network and open Rexing Connect. Video playback is available from the app home screen. Press and hold a clip to select it, then tap the download button. Back up important clips before formatting the card.

Why does my phone say there is no internet?

The camera Wi-Fi is a direct connection for viewing and downloading footage, not an internet hotspot. Stay on the camera network and choose Keep Trying Wi-Fi if prompted, then tap Connect in Rexing Connect. Disconnect from camera Wi-Fi when finished.

Why is my card full of locked files?

Loop recording replaces the oldest unlocked clips. Locked clips stay on the card until you delete them or format the card. Back up anything important, review G-sensor sensitivity, and maintain the card regularly. The guide lists Low as the default G-sensor setting.

Which memory card capacity should I use?

The guide's installation section specifies Class 10 / UHS-I or higher microSD cards up to 128GB. A separate recording-time table also lists 256GB, so that table should not be treated as confirmation of compatibility. Confirm with support before purchasing a larger card for your version.

Why are the date and time incorrect?

Check your phone's date and time, connect it to the camera's Wi-Fi, and open Rexing Connect. The guide says the camera time and date sync with the phone when the app connects.

Why does the camera stop after unplugging?

The guide states that the camera shuts down about three seconds after external power is removed. Normal recording needs the car charger; parked recording needs the correct hardwire setup. Check the connections and any low-voltage cutoff on your kit.

Should I install a firmware update?

Use only firmware confirmed for your exact model and hardware version. Contact support with the camera label and current firmware version before installing an update. Do not use files intended for C1 or another camera.

06 / Keep these handy

Your C1 Plus resource shelf.

Official quick start guide

Camera controls, the GPS connection diagram and parking configurations.

Open guide ↗

Apps & GPS software

Get Rexing Connect and find the Windows and Mac GPS playback tools.

View Rexing apps →

Real help, when you need it

Still need a hand?

Send your model label, firmware version, memory card capacity and a photo of the connections. These details help us identify your camera version.

Contact Rexing support →

Based on C1 Plus Quick Start Guide revision 05052026. Hardware and firmware versions may differ. View the C1 Plus product.