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REXING / PRODUCT SUPPORT

78W Quick Charger.
Two ports.
Power on the road.

Setup and troubleshooting for the Rexing JETSPEED 78W USB-C / USB-A vehicle charger. Find the right connection and resolve common charging issues.

Request manual →
12–24V DC inputUSB-C PD3.0USB-A QC3.0
78W Quick Charger / AT A GLANCE

Choose the right port

USB-C

Power Delivery output rated up to 60W. Use a compatible cable and device.

USB-A

Quick Charge output rated up to 18W. Charging speed depends on the device and cable.

78W TOTAL

The combined port rating does not mean every connected device receives 78W.

01 / QUICK START

Connect to a powered vehicle socket.

Fit the charger

Insert the charger firmly into a compatible 12–24V DC accessory socket. Its soft green LED indicates the charger is powered.

Match port and cable

Use USB-C for compatible PD devices or USB-A for compatible QC devices. Check the cable and connected device support the charging power you need.

Check both devices

The two ports can charge devices simultaneously. Confirm each device shows charging; actual speed depends on the device, cable and operating conditions.

02 / TROUBLESHOOTING

Isolate the socket, cable or device.

No indicator or charging

Check whether your vehicle’s accessory socket is switched with the ignition. Reseat the charger and try another known working socket if available.

One device charges slowly

Try a suitable known working cable and the correct port. Check the phone or laptop’s charging requirements; a high charger rating alone does not guarantee maximum device charging speed.

Charging disconnects

Inspect the plugs and cable for loose connections or damage. Stop using a damaged charger and contact support with a photo of the charger label and a description of the fault.

03 / MODEL RESOURCES

Need the correct instructions?

Request the model manual

A verified downloadable 78W manual was not available on the old support page. Contact Rexing for the correct revision using the label on your charger.

Share your setup

Include your device model, cable type, which port you use and whether the green indicator lights up.

Warranty and returns

Use the warranty information below to review current terms and the support process. Keep your proof of purchase handy.

RESOURCES / KEEP THESE HANDY

Resources for your 78W Quick Charger.

Still need a hand?

Send Support your model label, adapter specifications and a clear description of the issue.

Contact Rexing →