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Product support / CPDuo Pro

Your drive.
Better connected.

Set up your CPDuo Pro, pair your phone, and bring sound to your car's speakers. Clear help for every connection.

Download user manual ↗
CarPlay & Android AutoFront + rear recording10.26-inch touch screen
Rexing CPDuo Pro touch screen, built-in front camera and separate rear camera
01 / Start here

Make yourself at home.

Complete setup while parked, then check both camera views before your first drive.

STEP 01

Mount the screen

Clean and dry the dashboard before securing the mount. Position the screen and front lens so they do not obstruct your view. Secure the rear camera and route its cable clear of airbags and moving parts.

STEP 02

Connect the power

Connect the supplied power adapter to your vehicle’s power socket and the unit’s USB-C port. Connect the rear camera to its dedicated port. Check that both camera images appear.

STEP 03

Prepare your memory card

Insert a Class 10 / UHS-3 or higher microSD card while the unit is off; cards up to 256GB are supported. Power on, stop recording, then select Format in Settings. Save important files first—formatting erases the card.

Two connections, two jobs. CarPlay / Android Auto brings supported phone apps to the screen. Wi-Fi Video uses the Vidure app to access camera recordings. Choose the mode for the task you want to do.
02 / Phone connection

Choose your phone. Follow its path.

Turn on both Bluetooth and Wi-Fi on your phone. Keep it near the screen during initial pairing.

iPhone → CarPlay

  1. Select CarPlay on the CPDuo Pro.Use the Bluetooth device name displayed on its connection screen.
  2. Pair in your iPhone's Bluetooth settings.Accept the pairing prompts and choose Use CarPlay when asked. Make sure Siri is enabled.
  3. Allow the first connection to finish.The first pairing can take longer. Later connections automatically use the last paired phone.
iPhone required for CarPlay

Android → Android Auto

  1. Select Android Auto on the CPDuo Pro.Check the Bluetooth name shown on the screen.
  2. Pair your Android phone.Keep Bluetooth and Wi-Fi enabled and follow your phone's Android Auto setup prompts.
  3. Keep the phone software current.Update Android Auto and related apps. If pairing fails, temporarily disconnect any VPN and try again.
Compatible Android phone required
Changed phones? Use the connection-record clearing option in the CPDuo Pro settings, then pair your new phone. Use the device name actually displayed on your unit rather than a sample name from the manual.
03 / Audio output

Connected.
Now hear it.

Open Audio Output on the home screen and select the method that matches your car. Phone pairing and speaker output are separate setup steps.

If the screen works but there is no sound, check the selected audio mode, your car stereo's source, and its volume.

Speaker

Play audio through the CPDuo Pro’s own speaker. This is the simplest way to check that sound is working.

BT Audio

While using CarPlay or Android Auto, connect your phone to the car stereo’s Bluetooth. Adjust playback volume with the vehicle’s audio controls.

FM

Choose an unused FM frequency on the CPDuo Pro, then tune your car radio to exactly the same frequency. If you hear interference, choose another unused channel on both.

AUX

Connect the screen’s AUX port to your car’s AUX input with an AUX cable. Select AUX on the unit and the corresponding source on the car stereo, then adjust volume in the car.

04 / Your recordings

Find the clip you need.

Use Wi-Fi Video when you want to access recordings on your phone.

  1. Open Wi-Fi Video on the CPDuo Pro.Scan the QR code shown on the device to get the Vidure app.
  2. Connect to the displayed camera network.Open Vidure and follow its prompts. Use the Wi-Fi name and password shown on your screen.
  3. Browse and save your footage.Confirm a memory card is installed. Download the clips you want to keep before formatting the card.
  4. Disconnect when finished.Disconnect from the camera's Wi-Fi network on your phone, then return to your preferred driving mode.
Read the Wi-Fi Video instructions ↗
05 / Troubleshooting

Get back
to connected.

Start with the connection or function that needs attention.

CarPlay will not connect. What should I check?

Keep both Wi-Fi and Bluetooth enabled, confirm Siri is on, and allow extra time for the first connection. Restart the iPhone. If needed, remove the saved vehicle under iPhone Settings → General → CarPlay, clear the unit’s old connection records, then pair again.

Android Auto will not connect. What should I check?

Confirm that your Android phone supports Android Auto and that the phone and related apps are up to date. Keep Wi-Fi and Bluetooth enabled, disconnect a VPN if one is active, restart the phone, and try pairing again.

Which app do I use for recorded videos?

The CPDuo Pro manual specifies Vidure for Wi-Fi Video. Open that mode on the screen and use its QR code and connection details. CarPlay and Android Auto serve a different purpose from downloading camera footage.

Why is the rear-camera picture missing or abnormal?

Power off and check the matching rear camera and cable connections. If an image appears with incorrect colors or format, check Camera Format in Settings against the installed camera. The manual warns that an incorrect camera-system selection can cause abnormal images.

Why is there no audio, or static on FM?

Check Audio Output first. For BT Audio, your phone must also connect to the car stereo. For AUX, select the correct stereo input. For FM, match the frequency on both devices and use a channel without a local station. Adjust the car stereo volume.

Why does the unit not power on?

Check the vehicle power socket, supplied power cord, and connector seating. The manual also identifies a damaged cord or blown power-cord fuse as possible causes. Contact support if the unit still will not start.

How do I adjust brightness?

Use the brightness control on the sidebar. To set brightness manually, first turn off automatic brightness adjustment. Keep the screen readable without making it distracting at night.

Touch input is not responding. What should I do?

Wait for startup to finish before using the screen. Avoid sharp objects. If the screen is damaged or remains unresponsive after restarting, contact support with the model and issue details.

06 / Resources

Help that stays with you.

Let's get it working.

Share your CPDuo Pro model, phone model, and the connection mode causing trouble.

Contact Rexing support →

Based on the official CPDuo Pro manual. Follow the connection details displayed on your own unit; menu options may vary by version.